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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Senn

June 8, 2026

1  out of  5
rating by Christy Senn
"I’ve never done business with Kathy Powell or State Farm but over the past few weeks I have received numerous unsolicited calls, almost daily, from their office. The fact that I didn’t answer or return their calls should have been enough to tell them I’m not interested but it wasn’t. Today, I finally had to answer and ask Amanda to quit calling me. The repeated calls are not appreciated and they should consider other ways of acquiring new customers. I don’t even live anywhere near Phenix City so I’m not sure how they got my number."
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Susan Dinkens

May 30, 2026

5  out of  5
rating by Susan Dinkens
"Amanda was very efficient and helpful. Process changing providers was painless."
We responded:
"Thank you, Susan, for sharing your experience. It's wonderful to hear that Amanda made the process of changing providers smooth and efficient for you. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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pam brooks

May 28, 2026

5  out of  5
rating by pam brooks
"My new agent, Amanda, was very helpful in changing my insurance coverages for my car and home."
We responded:
"Thank you, Pam, for sharing your experience with Amanda. It's wonderful to hear that she was able to assist you effectively with your car and home insurance coverages. Your feedback is greatly appreciated, and we're glad to know you're satisfied with the service."
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Calvin

May 22, 2026

5  out of  5
rating by Calvin
"Dasha is awesome at what she does!! She is thorough and professional. It was a pleasure doing business with her."
We responded:
"Thank you, Calvin, for sharing your positive experience with Dasha. It's wonderful to hear that her thoroughness and professionalism made your experience a pleasure. Your feedback is greatly appreciated and will be shared with Dasha and the team."
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Robert Gibson

May 12, 2026

5  out of  5
rating by Robert Gibson
"AMANDA BEARSS was extra nice and helpful no hassle just concerned on what I need. Recommend her for anybody."
We responded:
"It's wonderful to hear about your positive experience with Amanda. We're delighted she could assist you so effectively and meet your needs without any hassle. Your recommendation means a lot to us. Thank you for taking the time to share your feedback!"
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Amy ALLEN ALFORD

April 24, 2026

5  out of  5
rating by Amy ALLEN ALFORD
"After shopping around for the cheapest car insurance, I scored!! Jill Gilliland gave me the best rate possible! She was so very kind and explained my policy, also keeping me in a price that allowed me to get a life insurance policy as well!! She's professional, personable, and made my experience with State Farm a pleasure. She is officially my permanent agent! TEAM JILL!!! Thank you Kathy Powell agency!!"
We responded:
"Thank you, Amy, for sharing your wonderful experience with us! It's fantastic to hear that Jill was able to provide you with the best rate and help you understand your policies. We're delighted that she made your experience enjoyable and that you've chosen her as your permanent agent. Your kind words mean a lot to our team at Kathy Powell's agency. We look forward to continuing to serve you!"
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Jamal Copeland

April 24, 2026

5  out of  5
rating by Jamal Copeland
"Had a great experience getting insurance for my new Bronco. Dasha was super helpful and made the whole process quick and easy. Highly recommend her if you need someone who gets things done fast!"
We responded:
"Thank you, Jamal, for sharing your positive experience with us! It's wonderful to hear that Dasha was able to assist you effectively and make the process of getting insurance for your new Bronco quick and easy. Your recommendation means a lot, and we're glad to have been able to meet your needs efficiently. If there's anything else we can do for you, feel free to let us know."
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Leisa Evans

April 13, 2026

5  out of  5
rating by Leisa Evans
"Dasha was the representative who worked with me. She was very friendly, attentive, knowledgeable, and returned text and phone calls promptly. I appreciated how she explained everything to me professionally, kindly, and patiently. That meant a lot to me. She also helped me save a lot of money. If anyone needs insurance give her a call. You will not be disappointed!"
We responded:
"Thank you so much for sharing your experience with Dasha. It's wonderful to hear how friendly, attentive, and knowledgeable she was in assisting you. We're delighted that she could help you save money while providing clear and patient explanations. Your recommendation means a lot, and we're grateful for your trust in our services."
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Angela Miles

April 10, 2026

5  out of  5
rating by Angela Miles
"I had a very good experience she was patient and explained everything. I couldn’t have gotten a better agent."
We responded:
"Thank you, Angela, for sharing your positive experience. It's wonderful to hear that you felt well-informed and supported. Your feedback is greatly appreciated, and we're delighted to know you are satisfied with the service."
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Knotts Custom Craft & Renovations

April 9, 2026

5  out of  5
rating by Knotts Custom Craft & Renovations
"Dasha is wonderful. She saved me money and the process quick and painless."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Dasha was able to assist you effectively and make the process smooth and cost-effective. Your feedback is truly appreciated, and we're glad to have met your expectations."
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key vanover

April 8, 2026

5  out of  5
rating by key vanover
"Dasha is the absolute best insurance agent we have encountered. She really explains your coverage so that you understand. We had major gaps in our coverage and low limits. Dasha was able to fix that and we still got a better rate!"
We responded:
"Thank you, Key, for sharing your experience with Dasha. It's wonderful to hear that she was able to help you understand your coverage and address any gaps while also securing a better rate. Your satisfaction is important to us, and we're glad to have met your needs. We appreciate your feedback and look forward to continuing to serve you."
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Tasha Johnson

April 3, 2026

5  out of  5
rating by Tasha Johnson
"Dasha helped me with my renters insurance and I’m coming back to her to life insurance and car insurance. Dasha was awesome!!!🙏🏽😘😘"
We responded:
"Thank you so much for sharing your experience, Tasha! It's wonderful to hear that Dasha was able to assist you with your renters insurance and that you're considering her for your life and car insurance needs as well. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience. "
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Pamela Newton

April 1, 2026

5  out of  5
rating by Pamela Newton
"State farm is always great to work with. Thank you for all your help!"
We responded:
"Thank you, Pamela, for your wonderful feedback! It's fantastic to hear that you've had a great experience with us. We're always here to help and appreciate your trust in our services."
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Mary Schlotterbeck

April 1, 2026

5  out of  5
rating by Mary Schlotterbeck
"Very very pleased with State Farm!!! I’ve been working with Dasha and she gave us a great home/auto quote, explains everything so well and is SO friendly and kind! Just swapped from progressive to a significantly better rate with State Farm. It’s so nice to also have someone pickup on the first few rings instead of going through automated prompts for 5 minutes to get to someone. Highly recommend this office and Dasha if you can request to work with her!!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Dasha was able to provide you with a great home and auto quote while making the process clear and friendly. We're delighted that you found the transition from Progressive to State Farm beneficial and appreciate your recommendation. Your feedback about our customer service is greatly valued, and we're glad to know you enjoy the personal touch we strive to offer."
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Derrick Johnson

April 1, 2026

5  out of  5
rating by Derrick Johnson
"Dasha Howard helped us bundle home, car, and life insurance for a great rate. She was very professional and patient with us while we were comparing with other insurance companies. We ultimately decided to go with State Farm since no one else could beat the rate with the same package. Thank you Mrs. Howard for all your hard work. Glad to be with State Farm."
We responded:
"Thank you, Derrick, for sharing your experience. It's wonderful to hear that Dasha was able to assist you in bundling your home, car, and life insurance at a great rate. Her professionalism and patience truly make a difference, and we're delighted that you chose State Farm. We appreciate your trust and look forward to continuing to serve your insurance needs."
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Cathy Tate

March 31, 2026

5  out of  5
rating by Cathy Tate
"Dasha has been amazing with helping me understand the claims process. Thank you so much 💓"
We responded:
"Thank you for sharing your experience, Cathy. It's wonderful to hear that Dasha was able to assist you effectively with the claims process. Your feedback is greatly appreciated, and we're glad to know you had a positive experience. "
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steven castillo

March 31, 2026

5  out of  5
rating by steven castillo
"Necesitaba ayuda con mi seguro de carro y apartamento. La agente Itzel fue muy amable y me ayudo con todo lo que necesitaba con los mejores precios. 100% recomendado"
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Itzel pudo asistirte de manera amable y eficiente con tus seguros de carro y apartamento. Nos esforzamos por ofrecer el mejor servicio y precios a nuestros clientes. Apreciamos mucho tu recomendación."
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ladreca head

March 9, 2026

5  out of  5
rating by ladreca head
"Mrs. Dasha Howard! was an amazing friendly person to work with while looking for insurance coverage. I was very happy and please with the quotes that were provided. She went above and beyond to find the best coverage for our needs."
We responded:
"Thank you so much for sharing your positive experience with Dasha. It's wonderful to hear that she was able to assist you in finding the best coverage for your needs. Your satisfaction with the quotes and her dedication to going above and beyond is greatly appreciated. Your feedback is invaluable to us, and we're delighted that you had such a positive experience."
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Logan Davis

March 3, 2026

5  out of  5
rating by Logan Davis
"Dasha was wonderful to work with! She kept my budget in mind and found me an amazing deal. My old insurance company told me my auto renewal alone was going to be $400. Dasha was able to get me home, life, and auto insurance all for $307. At 20 years old, I knew my rates would be higher no matter what, but she truly exceeded my expectations. I couldn’t have asked for a better experience. Thank you, Dasha!"
We responded:
"Thank you, Logan, for sharing your experience with us. It's fantastic to hear that Dasha was able to find you such a great deal while keeping your budget in mind. We understand how important it is to have comprehensive coverage at a reasonable rate, especially at your age. We're delighted that Dasha exceeded your expectations and provided you with a positive experience. Your feedback is greatly appreciated!"
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blakley cummings

February 20, 2026

5  out of  5
rating by blakley cummings
"Amanda is amazing!!"
We responded:
"Thank you so much for your feedback! It's wonderful to hear that Amanda made such a positive impression. We appreciate you taking the time to share your experience with us."
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Alicia Threlkeld

February 10, 2026

5  out of  5
rating by Alicia Threlkeld
"Dasha was so helpful and kind!"
We responded:
"Thank you, Alicia, for sharing your positive experience with Dasha. It's wonderful to hear that she was helpful and kind during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jamie Lynn

February 10, 2026

5  out of  5
rating by Jamie Lynn
"Dasha Howard helped me and my husband save so much money on our insurance. We have been with Allstate several years and our rate seemed to go up every 6 months. Dasha was professional, easy to work with, & very knowledgeable on what we needed. Shoutout to Dasha for making this so simple and easy for us."
We responded:
"Thank you so much for sharing your experience, Jamie Lynn. It's wonderful to hear that Dasha was able to assist you and your husband in saving money on your insurance. We understand how important it is to have a knowledgeable and professional agent, and we're glad Dasha made the process simple and easy for you. Your feedback is greatly appreciated, and we're delighted to have you with us."
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John Juliano

February 10, 2026

5  out of  5
rating by John Juliano
"I recently moved back to the States from Europe. I needed Renters Insurance, then Vehicle Insurance. Amanda Bearss assisted me throughout each process, offering insight and preparing documents for both policies in a fast, and professional manner. She is very personable, making you feel like family right away-while offering a personal touch during each interaction. When I was ready to initiate each policy she prepared my documents immediately, making sure I had everything I need to complete both transactions. Contacting her last minute, she provided everything I required to secure my rental property, and purchase my new vehicle.Top notch Customer Service!!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Amanda was able to assist you with both your renters and vehicle insurance needs so efficiently. Providing a personal touch and ensuring everything is handled promptly are key aspects of our service, and it's great to know Amanda delivered on that. Your feedback is greatly appreciated, and we're glad to have been able to support you during your transition back to the States."
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Roshonda Patterson

February 9, 2026

5  out of  5
rating by Roshonda Patterson
"DASHA, is very professional and nice. She’s very helpful and knowledgeable thank you so much desha, and I will recommend you and Statefarm services to people."
We responded:
"Thank you, Roshonda, for sharing your positive experience with Dasha. It's wonderful to hear that she was able to assist you with professionalism and knowledge. Your recommendation means a lot, and we're grateful for your support."
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Kenny Doleman

February 7, 2026

5  out of  5
rating by Kenny Doleman
"Dasha made my transition from Alfa to State Farm for my insurance needs simple. She was professional and well versed when explaining my insurance options. The price I received for all of my vehicles was much cheaper and more competitive than what I had at Alfa."
We responded:
"Thank you, Kenny, for sharing your experience. It's wonderful to hear that Dasha made your transition to State Farm smooth and provided you with clear explanations of your insurance options. We're glad to know that you're satisfied with the competitive pricing for your vehicles. Your feedback is greatly appreciated, and we're here to assist with any future needs."