State Farm® Insurance Agent Kathy Powell

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Ebonee Phillips

September 22, 2023

5 out of 5

"They are great !"

Wyombia Bellttt55c. bj

August 31, 2023

5 out of 5

"I'm grateful for Dasha she was very helpful to my frustration,didn't have a problem responding to my messages, very patience,I pray GOD continues to bless her on her journey 🥰🥰"

Angela Justice

August 3, 2023

5 out of 5

"Sam was a very good agent he went above and beyond to meet all of my needs thank you"

Erica Lenon

July 31, 2023

5 out of 5

"AGENTS ARE COMPETENT WIth INSURANCE, THEY GAVE ME CHEAP QUOTES AND did not pressure me."

Victoria Sunmola

July 31, 2023

5 out of 5

"Great customer service. Staff was extremely knowledgeable. Definitely recommend."

Nikki Locklar

July 31, 2023

5 out of 5

"Very friendly!!!Will definitely give you answers to any questions and assist you with any need that you have from auto to renters insurance 🤗🤗Thanks to Alex!!"

Say Jackson

July 31, 2023

5 out of 5

"They were very friendly and helpful at the time of service"

Breanna Jackson

July 27, 2023

5 out of 5

"Great experience working with Dasha. She came through in the nick of time with an awesome quote and it was after business hours! 10/10 recommended!"

Johnny Watson

July 21, 2023

5 out of 5

"Alex was very helpful with getting me home and auto quotes and reviewing coverage and deductible options with me. When I was ready to purchase Alex and Tom were efficient and thorough at getting my new policies setup."

Tyler Harris

July 20, 2023

5 out of 5

"The staff is Efficient, Courteous, and knowledgeable."

Nakia Flakes

July 20, 2023

5 out of 5

"Dasha was very professional. She was patient and polite. She answered all my questions and concerns."

Casey Bosley

July 14, 2023

5 out of 5

"Sam did a great job an very professional"

Bill Podger

July 12, 2023

5 out of 5

"Jill Gilliland was awesome!"

Deborah Phillips

July 11, 2023

5 out of 5

"Dasha has been great to work with. She was very patient and informative. Also took the time to address each and every one of my questions and concerns. It’s been a pleasure working with her!!"

Sheri Hall

July 7, 2023

5 out of 5

"I love this office. They respond quickly and their customer service is great! They made a transition from GA to AL really easy."

Elexis Mosley

July 7, 2023

5 out of 5

"Alex was amazing. She was able to get me the coverage I needed."

Karron Passmore

May 23, 2023

5 out of 5

"Gill, was a big help, sorry I didn't get this sooner. Karron Passmore"

Baleigh C

May 19, 2023

5 out of 5

"Had an awesome experience with this agency!! Ms.Jill was very knowledgable and accurate with all the information she provided. She gave me many different options to bundle and save the most money for my insurance!"

Amanda Rippy

May 19, 2023

1 out of 5

"The office is amazing, but the StateFarm portion is what is getting the 1 star. My policy and account has been messed up since November 2022. My two vehicles and home policies were split up. It took two months for everything to be added back together. Since my policies were split up I didn't get my multi car discount and was told for those two months I would just pay what was asked and I would get a refund/credit on my account. The discount was never applied. I called and complained in January and my agent told me to only pay my original amount. So the app was saying I showing I still owed on my monthly bill, I was advised that this would be corrected and I wouldn't' have any issues. I received a $300 check and thought this was my refund for the over payment from losing the discount. I got a call in Feb./March asking if I wanted a quote on my homeowners insurance. I was confused because my house was insured with SF already. The rep. told me it was canceled. I went off, because know you are taking my money for my insurance but saying it wasn't covered. I was then advised that my insurance was canceled because the payment was being applied ONLY to the vehicles and not the house. Supposedly this is a RARE case, but no one from SF has contacted me and I've left multiple emails/complaints. So for THREE months my house insurance has been DOUBLED.... because they are making me repay the $300 check they sent. I still haven't received a refund for my overpayment. Still very upset about this situation and no one besides Dasha at the office as acted like they cared or wanted to help."

Mario Contreras

May 3, 2023

5 out of 5

"Go see Dasha in Phenix City for all your insurance! She is awesome 👏"

Dianne Core

May 2, 2023

5 out of 5

"Dasha did an incredible job getting quotes to us and helping us choose the right coverage for our cars and home. She explained everything, answered all my questions, and the best part…saved me money!"

Malik Chinn

April 28, 2023

5 out of 5

"Very knowledgeable!"

Evelise Gomez

April 28, 2023

5 out of 5

"Huge thanks to Dasha Howard! She is always helpful in not only quoting my insurance, but providing great customer service by explaining coverages and details I might have otherwise not known about my policy. Always love working her."

Barbara Ann

April 28, 2023

5 out of 5

"Dasha is always such a pleasure to work with! She always answers all my questions in a timely manner. I am so pleased with the service and how knowledgable she is. I will always recommend this agency!"

Tosha Jordan

April 26, 2023

5 out of 5

"Dasha is very thorough and professional. She explained all of my coverages. She is a great insurance agent."

What our customers say about us...

Ebonee Phillips

September 22, 2023

5 out of 5

"They are great !"

Wyombia Bellttt55c. bj

August 31, 2023

5 out of 5

"I'm grateful for Dasha she was very helpful to my frustration,didn't have a problem responding to my messages, very patience,I pray GOD continues to bless her on her journey 🥰🥰"

Angela Justice

August 3, 2023

5 out of 5

"Sam was a very good agent he went above and beyond to meet all of my needs thank you"

Erica Lenon

July 31, 2023

5 out of 5

"AGENTS ARE COMPETENT WIth INSURANCE, THEY GAVE ME CHEAP QUOTES AND did not pressure me."

Victoria Sunmola

July 31, 2023

5 out of 5

"Great customer service. Staff was extremely knowledgeable. Definitely recommend."

Nikki Locklar

July 31, 2023

5 out of 5

"Very friendly!!!Will definitely give you answers to any questions and assist you with any need that you have from auto to renters insurance 🤗🤗Thanks to Alex!!"

Say Jackson

July 31, 2023

5 out of 5

"They were very friendly and helpful at the time of service"

Breanna Jackson

July 27, 2023

5 out of 5

"Great experience working with Dasha. She came through in the nick of time with an awesome quote and it was after business hours! 10/10 recommended!"

Johnny Watson

July 21, 2023

5 out of 5

"Alex was very helpful with getting me home and auto quotes and reviewing coverage and deductible options with me. When I was ready to purchase Alex and Tom were efficient and thorough at getting my new policies setup."

Tyler Harris

July 20, 2023

5 out of 5

"The staff is Efficient, Courteous, and knowledgeable."

Nakia Flakes

July 20, 2023

5 out of 5

"Dasha was very professional. She was patient and polite. She answered all my questions and concerns."

Casey Bosley

July 14, 2023

5 out of 5

"Sam did a great job an very professional"

Bill Podger

July 12, 2023

5 out of 5

"Jill Gilliland was awesome!"

Deborah Phillips

July 11, 2023

5 out of 5

"Dasha has been great to work with. She was very patient and informative. Also took the time to address each and every one of my questions and concerns. It’s been a pleasure working with her!!"

Sheri Hall

July 7, 2023

5 out of 5

"I love this office. They respond quickly and their customer service is great! They made a transition from GA to AL really easy."

Elexis Mosley

July 7, 2023

5 out of 5

"Alex was amazing. She was able to get me the coverage I needed."

Karron Passmore

May 23, 2023

5 out of 5

"Gill, was a big help, sorry I didn't get this sooner. Karron Passmore"

Baleigh C

May 19, 2023

5 out of 5

"Had an awesome experience with this agency!! Ms.Jill was very knowledgable and accurate with all the information she provided. She gave me many different options to bundle and save the most money for my insurance!"

Amanda Rippy

May 19, 2023

1 out of 5

"The office is amazing, but the StateFarm portion is what is getting the 1 star. My policy and account has been messed up since November 2022. My two vehicles and home policies were split up. It took two months for everything to be added back together. Since my policies were split up I didn't get my multi car discount and was told for those two months I would just pay what was asked and I would get a refund/credit on my account. The discount was never applied. I called and complained in January and my agent told me to only pay my original amount. So the app was saying I showing I still owed on my monthly bill, I was advised that this would be corrected and I wouldn't' have any issues. I received a $300 check and thought this was my refund for the over payment from losing the discount. I got a call in Feb./March asking if I wanted a quote on my homeowners insurance. I was confused because my house was insured with SF already. The rep. told me it was canceled. I went off, because know you are taking my money for my insurance but saying it wasn't covered. I was then advised that my insurance was canceled because the payment was being applied ONLY to the vehicles and not the house. Supposedly this is a RARE case, but no one from SF has contacted me and I've left multiple emails/complaints. So for THREE months my house insurance has been DOUBLED.... because they are making me repay the $300 check they sent. I still haven't received a refund for my overpayment. Still very upset about this situation and no one besides Dasha at the office as acted like they cared or wanted to help."

Mario Contreras

May 3, 2023

5 out of 5

"Go see Dasha in Phenix City for all your insurance! She is awesome 👏"

Dianne Core

May 2, 2023

5 out of 5

"Dasha did an incredible job getting quotes to us and helping us choose the right coverage for our cars and home. She explained everything, answered all my questions, and the best part…saved me money!"

Malik Chinn

April 28, 2023

5 out of 5

"Very knowledgeable!"

Evelise Gomez

April 28, 2023

5 out of 5

"Huge thanks to Dasha Howard! She is always helpful in not only quoting my insurance, but providing great customer service by explaining coverages and details I might have otherwise not known about my policy. Always love working her."

Barbara Ann

April 28, 2023

5 out of 5

"Dasha is always such a pleasure to work with! She always answers all my questions in a timely manner. I am so pleased with the service and how knowledgable she is. I will always recommend this agency!"

Tosha Jordan

April 26, 2023

5 out of 5

"Dasha is very thorough and professional. She explained all of my coverages. She is a great insurance agent."