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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Catarino Macario

Catarino Macario

April 22, 2025

2  out of  5
rating by Catarino Macario
"Muy bueno se los recomiendo a mis amigos que vayan y visitan a Kathy Powell - State Farm"
We responded:
"¡Gracias por la reseña positiva y la recomendación a nuestra agencia!"
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Sb Stiller

April 15, 2025

5  out of  5
rating by Sb Stiller
"The Kathy Powell office is always so nice and helpful. They go above and beyond to get you what you need!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. "
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Jonathan Fletcher

April 14, 2025

5  out of  5
rating by Jonathan Fletcher
"Dasha did a amazing keeping me informed and up to date with information going back and forth. Informed me of how the process works and made me feel more comfortable about changing insurances."
We responded:
"Thank you, Jonathan, for sharing your experience. We appreciate your trust in us as you made the change in your insurance. Your feedback is invaluable, and we're glad to have you with us."
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Danielle Rios

April 10, 2025

5  out of  5
rating by Danielle Rios
"Statefarm specifically the Kathy Powell location has went over and beyond my expectations for insurance. Their customer service is top tier and if you’re anything like me and would rather text than call, they are so responsive and knowledgeable! Thank you sooo much, you made the home buying process so smooth!"
We responded:
"Thank you, Danielle, for sharing your experience with our team. It's wonderful to hear that our customer service met your expectations and that you found our communication methods convenient. We're delighted to have been a part of your home buying journey and to have made the process smooth for you. Your feedback truly means a lot to us."
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Sarah Doyle

April 9, 2025

5  out of  5
rating by Sarah Doyle
"Amanda made the process easy"
We responded:
"Thank you, Sarah, for sharing your experience. It's wonderful to hear that Amanda made the process easy for you. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
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Deborah Bunch

April 9, 2025

5  out of  5
rating by Deborah Bunch
"Excellent customer service! Dasha was fast and efficient in getting us the exact policy we need at a reasonable price. I always receive speedy responses and issues are solved in a timely manner."
We responded:
"Thank you, Deborah, for sharing your experience! It's wonderful to hear that Dasha was able to assist you quickly and efficiently. Providing excellent customer service and timely solutions is our priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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RCBLAZING

March 5, 2025

5  out of  5
rating by RCBLAZING
"Great staff , very well versed on all the products they have to offer and super family friendly."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you found our staff knowledgeable and family-friendly. Providing excellent service and a welcoming environment is our top priority. Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience."
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Margaret Stewart

February 26, 2025

5  out of  5
rating by Margaret Stewart
"Jill was very helpful and informative a welcoming Anni greatly appreciated her time thank you"
We responded:
"Thank you, Margaret, for sharing your positive experience with us. It's wonderful to hear that Jill was helpful and informative during your visit. We appreciate your kind words and are glad that Anni's welcoming nature made your experience even better. Your feedback is greatly valued, and we're here to assist you with any future insurance needs."
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Penney Maddox

February 13, 2025

5  out of  5
rating by Penney Maddox
"Communicated very quickly to my questions and saved me lots of money!"
We responded:
"Thank you, Penney, for sharing your experience! It's wonderful to hear that the communication was quick and that we could help you save money. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Leah Jenkins

February 7, 2025

5  out of  5
rating by Leah Jenkins
"They are always so helpful and nice. I have been a customer for a long long time."
We responded:
"Thank you, Leah, for your kind words and for being such a loyal customer over the years. We're delighted to hear that our team has been helpful and nice to you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Lee Murrah

January 30, 2025

5  out of  5
rating by Lee Murrah
"A Friend referred me to Kathy Powell Insurance and am I ever glad they did ! My interaction with Jill Today was so Incredibly helpful and gave me so much Peace .She answered all my Questions which were numerous and gave me such reassurance that I can count on them in good times and times of challenge .Textbook Quality Customer Service at its finest ."
We responded:
"Thank you, Lee, for sharing your experience with us. It's wonderful to hear that Jill was able to provide you with the support and reassurance you needed. We strive to offer quality customer service, and it's rewarding to know that we met your expectations. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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Jaxon Gilliland

January 23, 2025

5  out of  5
rating by Jaxon Gilliland
"I always enjoy the fresh cookies and warm smiles I receive when I come to the office. Jill is always so helpful!!"
We responded:
"Hi Jaxon, Thank you so much for your wonderful review! We're thrilled to hear that you enjoy the fresh cookies and warm smiles during your visits. Jill will be delighted to know that her helpfulness made a positive impact on your experience. We look forward to welcoming you back soon! Best regards, Kathy Powell's Team"
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Gavin High

January 17, 2025

5  out of  5
rating by Gavin High
"Great atmosphere and friendly people ready to help. Jill was especially helpful."
We responded:
"Thanks for the fantastic review, Gavin! We're delighted you enjoyed the atmosphere and found our team friendly and helpful. Jill will be thrilled to hear your kind words!"
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Jasmine Johnson

January 10, 2025

5  out of  5
rating by Jasmine Johnson
"They are the best!"
We responded:
"Thank you, Jasmine Johnson, for your fantastic review and 5-star rating! We're delighted to hear that you think we're the best. Your feedback is greatly appreciated and motivates us to continue providing outstanding service. If there's anything else we can assist you with, feel free to reach out."
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sebrune greene

December 6, 2024

5  out of  5
rating by sebrune greene
"Alex was very helpful"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Alex was able to assist you effectively. Your feedback is greatly appreciated!"
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Don Hughes

December 3, 2024

5  out of  5
rating by Don Hughes
"Amanda was terrific today in helping my neighbor with a problem. Thanks"
We responded:
"Thank you so much for sharing your experience, Don! Amanda is always dedicated to providing excellent service, and we're glad to hear she could assist your neighbor effectively. We appreciate your kind words!"
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Chocolate C

December 3, 2024

5  out of  5
rating by Chocolate C
"The office is wonderful especially Ms. Jill . I would recommend this office for any insurance needs"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Ms. Jill and the rest of the team have made such a positive impact. Your recommendation means a lot to us!"
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Destiny Wixon

November 27, 2024

5  out of  5
rating by Destiny Wixon
"Ms. Andrea at State farm has been the nicest and most helpful insurance person I've ever dealt with. I absolutely recommend trying State farm out and seeing how helpful they are!"
We responded:
"Thank you so much for your kind words, Destiny! It's fantastic to hear that Andrea was able to provide such a positive experience for you. We truly appreciate your recommendation and are always here to help with any of your insurance needs!"
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Cameron Aycock

November 27, 2024

5  out of  5
rating by Cameron Aycock
"Best insurance rep I have ever worked with! Saved me hundreds!"
We responded:
"Thank you so much, Cameron! It's fantastic to hear that you had such a positive experience and that we could help you save hundreds! Your feedback means a lot to us and we're here whenever you need assistance."
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Kleever Verastegui

November 26, 2024

5  out of  5
rating by Kleever Verastegui
"Amabilidad, responsabilidad, compromiso, respeto, puntualidad información muy clara y buena"
We responded:
"Thank you so much for your kind words, Kleever! It's wonderful to hear that you found the service to be friendly, responsible, committed, respectful, and punctual. Clear and good information is what we strive for, and your feedback is greatly appreciated!"
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Yan carlos González Vázquez

November 26, 2024

5  out of  5
rating by Yan carlos González Vázquez
"Excelente la atención!!!! Muy atenta con la solución de los problemas que se puedan presentar para un cliente"
We responded:
"Gracias por tus amables palabras, Yan Carlos! Es genial saber que la atención y la solución de problemas han sido de tu agrado. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Ingrid Berry

November 25, 2024

5  out of  5
rating by Ingrid Berry
"Jill Hilliard is, awesome, and very helpful, knowledgeable, with a great personality and will recommend her to my friends and family."
We responded:
"Thank you so much for your kind words, Ingrid! Jill is always dedicated to providing helpful and knowledgeable service, and it's wonderful to hear that you had such a positive experience. Your recommendation to friends and family means a lot to us!"
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Andrea Howard

October 22, 2024

5  out of  5
rating by Andrea Howard
"Wonderful staff and facility I certainly enjoyed my visit."
We responded:
"Thank you so much for your kind words, Andrea! We're delighted to hear that you enjoyed your visit and found our staff and facility wonderful."
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Victor Nguyen

October 22, 2024

5  out of  5
rating by Victor Nguyen
"Will save you money. Ask about bundle deal from Alex."
We responded:
"Thanks for sharing your experience, Victor! It's great to hear that Alex was able to help you save money with a bundle deal. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Jessica Baker

October 20, 2024

1  out of  5
rating by Jessica Baker
"Set up at the special needs trunk or treat with gifts on the table but requiring a review to get one. That's super difficult to explain to special needs kids. I explained it and we moved on, but I just thought I'd let y'all know their reviews are probably fake."